Privacy policy
Privacy Policy
What do we do with your information
When you purchase a product from our website, as part of the buying and selling process, we collect the personal information you provide to us such as your name, address, and email address.
When you browse our website, we also automatically receive your computer’s Internet Protocol (IP) address to help us learn more about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our products, new releases, contests, and other updates.
Consent
How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose only.
If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your explicit consent or provide you the opportunity to decline.
How do I withdraw my consent?
If, after you opt in, you change your mind, you may withdraw your consent for us to contact you or to continue collecting, using, or disclosing your information at any time by contacting us at support@jetblackcyclingcanada.com or by mail at:
A1 SPORT – Privacy Office, 200-827 Boulevard Industriel, Bois-des-Filion (QC) J6Z 4T3, Canada.
Disclosure
We may disclose your personal information if required by law or if you violate our Terms and Conditions.
JetBlackCyclingCanada.com
JetBlack Cycling Canada is operated by A1 SPORT and hosted on secure servers. Your data is stored in our databases and applications on secure servers behind a firewall.
Transfers outside Québec or Canada
Your personal information may be transferred outside Québec, notably when using third-party service providers such as payment processors, email or cloud storage platforms.
In these cases, contractual and technical measures ensure an equivalent level of protection in compliance with Québec’s Law 25.
Retention of information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal and accounting requirements.
Once no longer required, the data is securely destroyed or anonymized.
Payment
If you choose a direct payment gateway to complete your purchase, your credit card data is encrypted in compliance with the Payment Card Industry Data Security Standard (PCI-DSS).
Your purchase transaction data is stored only as long as necessary to complete the transaction, then deleted.
All payment processors we use follow PCI-DSS standards.
Third-party services
Third-party providers we use will only collect, use, and disclose your information to the extent necessary for them to perform their services.
However, some may be located outside Québec or Canada.
By completing a transaction involving these services, your information may be subject to foreign laws.
Once you leave our website or are redirected to a third-party application, this Privacy Policy no longer applies.
Cookies and tracking
We use cookies and similar technologies to personalize your experience, measure traffic, and improve our marketing.
You may choose to disable non-essential cookies in your browser or via the banner displayed upon your first visit.
Security
We take reasonable precautions and follow industry best practices to ensure your information is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide your credit card information, it is encrypted using SSL technology and stored with AES-256 encryption.
Although no method of transmission or storage is 100 % secure, we meet all PCI-DSS and Law 25 requirements.
Rights of access, correction, deletion and portability
You have the right to access, correct, update, or delete the personal information we hold about you.
You also have the right to obtain your data in a structured, commonly used technological format (data portability).
To exercise these rights, contact us at support@jetblackcyclingcanada.com.
Privacy incidents
In the event of a confidentiality incident presenting a risk of serious harm, we will promptly notify the Commission d’accès à l’information du Québec (CAI) and all affected individuals, in accordance with Law 25.
Person responsible for the protection of personal information
Quentin Janninelle
Director of E-Commerce, A1 SPORT
Email: support@jetblackcyclingcanada.com
Mail: 200-827 Boulevard Industriel, Bois-des-Filion (QC) J6Z 4T3 Canada
Changes to this privacy policy
We reserve the right to modify this policy at any time. Changes take effect immediately upon posting on the website.
Significant updates will be announced on this page.
Questions and contact information
If you wish to access, correct, amend, or delete any personal information we have about you, file a complaint, or obtain more details, please contact our Privacy Officer at support@jetblackcyclingcanada.com.